Time:  24-32 hours

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Job Purpose

The Operations & Ministry Support Coordinator provides comprehensive administrative, financial, executive, and ministry leadership support to Elim Church Dunedin. This role ensures the effective day-to-day operations of the church, enables excellent Sunday services through Dream Team leadership, and supports the Senior Leader and leadership team so they can focus on vision, pastoral care, and strategic leadership.

The role requires strong organisational capability, relational leadership, discretion, and a heart for ministry, contributing to a welcoming, well-run, and sustainable church environment.

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Key Responsibilities

1. Office, Administration & Financial Support

Manage general office administration, including filing, data entry, correspondence, and record keeping.

Provide financial administration support such as processing invoices, petty cash management, budgeting assistance, and reporting.

Maintain proficiency in and administration of Elim Dunedin’s internal systems and platforms.

Monitor stock and resources required for Sunday services and key events.

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2. Dream Team (DT) Leadership & Volunteer Coordination

Lead, develop, and pastorally care for the Dream Team and associated volunteers to ensure the smooth running of Sunday morning services.

Recruit, train, equip, roster, and mentor volunteers and emerging leaders, ensuring sustainable workloads and strong team culture.

Champion and model Elim Dunedin’s culture and values across volunteer teams.

Oversee service set-up and pack-down requirements and respond flexibly to last-minute changes to ensure services and events run effectively.

Develop and maintain Standard Operating Procedures (SOPs) for teams.

Administer the Dream Team budget and report on KPIs to the Worship Director and/or Senior Leader.

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3. Executive & Personal Assistant

Manage the Senior Leader’s calendar, meetings, appointments, and forward planning.

Coordinate internal and external meetings, including agendas, minutes, and action tracking.

Manage correspondence and act as a key liaison between the Senior Leader and staff, ministry leaders, congregation, Elim National, and external partners.

Handle confidential and sensitive information with integrity and discretion.

Prepare reports, presentations, proposals, and internal communications as required.

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4. Communication & Relationship Management

Act as a key point of contact for internal and external stakeholders.

Ensure clear, timely, and effective communication regarding services, events, and leadership priorities using appropriate platforms.

Maintain a welcoming and professional presence, fostering connection and belonging across the church community.

Build positive relationships with a diverse range of people, ages, cultures, and life stages.

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5. Project, Event & Ministry Support

Provide administrative and logistical support for church events, conferences, leadership gatherings, and strategic initiatives.

Assist with planning, coordination, and follow-up of ministry projects and key events in the church calendar.

Track progress on delegated tasks and ensure follow-through with ministry leaders and teams.

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6. Compliance & General Responsibilities

Comply with all Elim Church Dunedin policies and procedures as outlined in the Elim Team Manual.

Undertake other reasonable duties as requested by Senior Leaders to support the life and mission of the church.

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Skills, Experience & Personal Attributes

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Essential

• Strong organisational, administrative, and time-management skills.

• Excellent written and verbal communication abilities.

• High emotional intelligence with exceptional people and volunteer leadership skills.

• Ability to problem-solve, remain flexible, and maintain a positive attitude in a dynamic environment.

• Discretion, confidentiality, and integrity in handling sensitive matters.

• Technological proficiency (Microsoft 365, calendars, communication platforms, Zoom, etc.).

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General duties

• Be punctual and work the hours and times specified.

• Prioritise workload to ensure work of the greatest importance to the business is undertaken with urgency and to a high standard.

• Support and help develop a positive workplace culture.

• Demonstrate excellent interpersonal communication skills.

• Responsibly manage all business resources within accountability levels.

• Undertake all duties and responsibilities outlined in this job description and all other duties as required by the business.

• Comply with all employment obligations.

• Promptly undertake to complete all reasonable and lawful instructions and directions given.

• Serve the business in good faith, promoting and protecting the business's best interests.

• During work time, and such other times as may be reasonably required, dedicate all effort to the execution and fulfillment of the duties, responsibilities, obligations, and instructions related to employment.

• Demonstrate through own actions a commitment to Health and Safety at work when undertaking work or observing others in the workplace.